Good news, our engineers have now fixed the service in your area. You should be able to access your broadband service as usual.
We thank you for your patience.
Posted Feb 01, 2023 - 13:02 GMT
Identified
Now we’ve identified the cause of the service issue, our engineers are working on site to fix the fault. We’re currently working on obtaining resources to begin repairs on the fault identified, unfortunately no temporary fix is possible and traffic management would be needed to get this issue resolved.
We understand that any loss of service may be inconvenient, therefore we appreciate your patience and apologise for any disruption.