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We thank you for your patience during this time and apologise for any disruption caused.","impact":"none","timestamp":"May 23, 23:52 - May 25, 12:01 BST"},{"code":"vglbcjy30j5h","name":"[Scheduled] Planned Emergency Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"May 22, 22:01 - May 23, 06:00 BST"},{"code":"j6k6b67qwvzq","name":"[Scheduled] Planned Emergency Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"May 21, 22:00 - May 22, 06:00 BST"},{"code":"vg8s4wwnhskw","name":"Unplanned Outage - Three Mills Cross","message":"We are pleased to say that our engineers have found the source of the issue affecting services at Three Mills Cross, all services have been restored. You don’t need to do anything as your broadband service will resume as normal. However, if you find your broadband service isn’t working properly, please try rebooting your router. You can do this by turning the power off at the socket, waiting for approximately 30 seconds and then switching the power back on. If you have any problems with your broadband service, then please don’t hesitate to contact our Customer Support team on 01865 591131 or by emailing support@gigaclear.com. 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You should be able to access your broadband service as usual. If you find your broadband service isn’t working properly, please try rebooting your router. You can do this by turning the power off at the socket, waiting for approximately 30 seconds and then switching the power back on. If you have any problems with your broadband service, then please don’t hesitate to contact our Customer Support team on 01865 591131 or by emailing support@gigaclear.com. We thank you for your patience during this time and apologise for any disruption caused. 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Kind Regards, The Gigaclear team","impact":"none","timestamp":"Apr 1, 09:59 - Apr 2, 18:38 BST"}]}],"show_component_filter":false,"show_uptime_calendar":true,"component_filter":null,"start_time":"2020-04-01T00:00:00+01:00","end_time":"2020-06-30T23:59:59+01:00"}

Incident History