Resolved -
Our teams have now restored services in this area, and are communicating with any services still offline individually.
Thank you for your patience throughout the course of this time. Apologies for any inconvenience caused.
Nov 27, 10:59 GMT
Monitoring -
Our teams are currently on-site carrying out the splicing of each service back onto our network as quickly as we can. Please ensure all equipment remains plugged in, allowing the restoration of your service smoothly.
Thank you for your patience.
Nov 24, 17:25 GMT
Update -
Our teams have confirmed that the civils works be taking place on the 24th. Following these repairs, our engineers have been instructed to splice as many services back online as possible. Should there be any changes or further updates, we will keep you informed.
Nov 22, 14:34 GMT
Update -
We have now provisionally scheduled these works to take place as soon as possible on the 24th. We will be attending site between now and these works to ensure the repairs can continue to go ahead as planned. Should there be any changes, we will be in touch.
Thank you for your ongoing patience throughout this time. Apologies for any inconvenience caused.
Nov 21, 16:22 GMT
Identified -
Our teams are aware of a current service fault affecting the South Leigh area. Our Direct Labour Team have attended, and are currently resourcing the required legal permits and materials needed to carry out the repair.
Once we receive confirmation as to our next attendance, we will communicate this to all those affected. Thank you for your patience.
Nov 21, 13:19 GMT