This incident has been resolved.
Jun 16, 17:32 BST
We are continuing to monitor for any further issues.
Jun 16, 17:19 BST
The services affected have been partially restored, and we are continuing to monitor the issue until full restoration is confirmed.
Jun 16, 12:28 BST
We have confirmed that the issue affecting services in Somerset are being caused by a major outage affecting a third party provider. We are working closely with the third party to get the issue resolved as quickly as possible, and will post any further updates on this page. We do not currently have an estimated time of repair. We thank you for your continued patience.
Jun 16, 07:54 BST
We are continuing to investigate the issue with our backhaul provider, and apologise for any inconvenience caused. The Gigaclear Team.
Jun 16, 06:06 BST
We’ve just been informed by our Network Operations team that there’s an issue with the service in your local area. Our engineers are investigating the cause of this problem and are doing everything they can to restore your broadband service as quickly as possible.
Jun 15, 23:29 BST