Unplanned outage in Welford

Incident Report for Gigaclear

Resolved

This incident has been resolved.

Posted Oct 12, 2020 - 23:38 BST

Monitoring

We have restored affected services in Welford, and continue to monitor the situation to ensure no further fault.

Posted Oct 12, 2020 - 22:24 BST

Investigating

We’ve just been informed by our Network Operations team that there’s an issue with the service in the Welford area.

Our engineers are investigating the cause of this problem and are doing everything they can to restore your broadband service as quickly as possible

Posted Oct 12, 2020 - 21:22 BST

This incident affected: Internet Network (Northamptonshire).