High Roding Dunmow (East)

Incident Report for Gigaclear

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 10, 2026 - 15:31 GMT

Update

We are continuing to work on a fix for this issue.

Posted Jan 10, 2026 - 12:31 GMT

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 10, 2026 - 10:09 GMT

Investigating

We have detected an issue affecting multiple cabinets and customers connected to them in LOCATIONHERE. Our engineers are investigating the cause.

We will update this page with further information as soon as we have identified the fault. We do not currently have an estimated time of recovery.

Posted Jan 10, 2026 - 10:08 GMT

This incident affects: Internet Network (Essex).