The root cause has been identified as a faulty component. Our engineers are actively working on replacing the affected part and restoring service. We will share our next update as soon as additional information is available.
Posted Jul 21, 2026 - 20:20 BST
Update
We apologise for the continued disruption to your service today. Our on-call network team has been engaged and are actively working to restore your service. We appreciate your patience.
Posted Jul 21, 2026 - 19:04 BST
Investigating
We are currently investigating service interruption affecting users in the Witney area of Oxfordshire. Our engineers are working to resolve the issue as quickly as possible. We will provide further updates as more information becomes available. We apologise for the inconvenience and appreciate your patience.
Posted Jul 21, 2026 - 17:59 BST
This incident affects: Internet Network (Oxfordshire).