Network issue - Bradford-On-Avon

Incident Report for Gigaclear

Resolved

This incident has been resolved.

Posted Aug 27, 2025 - 07:01 BST

Identified

We have identified the issue as an unexpected impact caused by 3rd party planned works. The current expected time of resolution is 7am today.

Posted Aug 27, 2025 - 00:54 BST

Investigating

We have detected an issue affecting multiple cabinets and customers connected to them in Bradford-On-Avon. Our engineers are investigating the cause.

We will update this page with further information as soon as we have identified the fault. We do not currently have an estimated time of recovery.

Posted Aug 27, 2025 - 00:40 BST

This incident affected: Internet Network (Wiltshire).