Cabinet issue - Wellington, Somerset

Incident Report for Gigaclear

Resolved

This incident has been resolved.

Posted Oct 17, 2025 - 18:31 BST

Update

We are continuing to monitor for any further issues.

Posted Oct 17, 2025 - 18:31 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 04, 2025 - 15:29 BST

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 04, 2025 - 13:51 BST

Investigating

We are investigating an issue affecting customers attached to the cabinet in Wellington, Somerset.

Updates will be posted here as soon as the fault has been identified. We do not currently have an estimated time of recovery.

Posted Oct 04, 2025 - 07:26 BST

This incident affected: Internet Network (Devon & Somerset).