Network issue - Somerset

Incident Report for Gigaclear

Resolved

The issue is fully resolved and services are stable.

Posted Nov 30, 2021 - 15:30 GMT

Monitoring

This issue has now been resolved. We are monitoring the situation closely. We apologise for any inconvenience caused.

Posted Nov 30, 2021 - 13:58 GMT

Investigating

We have detected an issue affecting multiple cabinets and customers connected to them in Somerset. Our engineers are investigating the cause.

We will update this page with further information as soon as we have identified the fault. We do not currently have an estimated time of recovery.

Posted Nov 30, 2021 - 13:48 GMT

This incident affected: Internet Network (Devon & Somerset).