Network Outage - Somerset

Incident Report for Gigaclear

Resolved

This incident has been resolved.
Posted Feb 16, 2026 - 00:54 GMT

Identified

The outage is due to planned work being carried out by one of our third‑party providers. We have already contacted them and requested that the restoration of your services be given priority. We will keep you updated as soon as we receive further information
Posted Feb 15, 2026 - 21:00 GMT

Investigating

We’re aware there’s an issue with our service in your area. We’ve Engineers looking at the problem and are doing everything we can to get the issue resolved. We’ll update you again when we’ve more information and to let you know when the service will be restored. Apologies for any inconvenience caused.
Posted Feb 15, 2026 - 20:00 GMT
This incident affected: Internet Network (Devon & Somerset).