Cabinet issue - Rowney Green

Incident Report for Gigaclear

Resolved

This incident has been resolved.

Posted Jun 25, 2025 - 09:08 BST

Update

We are continuing to work on a fix for this issue.

Posted Jun 24, 2025 - 10:24 BST

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 23, 2025 - 18:19 BST

Investigating

We are investigating an issue affecting customers attached to the cabinet in Rowney Green.

Updates will be posted here as soon as the fault has been identified. We do not currently have an estimated time of recovery.

Posted Jun 23, 2025 - 15:11 BST

This incident affected: Internet Network (Worcestershire).