Our crews have arrived on site and found damage to one of the interconnecting links, we have moved over to a live link and services have now restored. Future remedial works will be organised to repair the damage to the faulty link.
Kind Regards, The Gigaclear team
Posted Sep 09, 2020 - 11:27 BST
Investigating
We’ve just been informed by our Network Operations team that there’s an issue with the service in your local area. Our engineers are investigating the cause of this problem and are doing everything they can to restore your broadband service as quickly as possible.
As soon as we have more information, we’ll let you know when to expect your broadband service to be up and running again.
We understand that any loss of service can be inconvenient, therefore we appreciate your patience and apologise for any disruption caused.