Outage in Ford Street

Incident Report for Gigaclear

Resolved

This incident has been resolved.
Posted Jul 01, 2020 - 00:18 BST

Update

We will be conducting emergency maintenance at 1200 today 30/06/20 which will result in a loss of service, we anticipate the outage to last around 3 hours, with every effort being made to reduce this.

Thank you for your patience.
Posted Jun 30, 2020 - 11:10 BST

Update

We are engaging specialist engineers as issues in Ford Street continue. We will keep this page up to date as the situation unfolds.

Thank you for your patience.
Posted Jun 30, 2020 - 07:55 BST

Update

Gigaclear continues to work on the issue affecting customers in the Ford Street area, and are pleased to say that we expect all services to be restored by 03:00 30/06/2020.

Thank you for your patience.
Posted Jun 29, 2020 - 20:22 BST

Identified

We've identified an issue in the Ford Street area causing network disruption, we're currently organising engineering crews to attend site and will keep this page up to date as the situation unfolds.

Thank you for your patience.
Posted Jun 29, 2020 - 18:44 BST
This incident affected: Internet Network (Devon & Somerset).