Network Outage - South Oxfordshire

Incident Report for Gigaclear

Resolved

Good news, our engineers have now fixed the issue and your service has now been fully restored. You should be able to access your broadband service as usual.
Posted Apr 25, 2025 - 05:42 BST

Update

Our engineers are still hard at work investigating what’s caused today’s service issue. We’re doing everything we can to find the root of the problem, so we can restore your broadband service as quickly as possible.
Posted Apr 25, 2025 - 04:03 BST

Update

We are continuing to investigate this issue.
Posted Apr 25, 2025 - 01:25 BST

Investigating

We’re aware there’s an issue with our service in your area. We’ve Engineers looking at the problem and are doing everything we can to get the issue resolved. We’ll update you again when we’ve more information and to let you know when the service will be restored. Apologies for any inconvenience caused.
Posted Apr 25, 2025 - 01:19 BST
This incident affected: Internet Network (Oxfordshire).