Network issue - Sudbury

Incident Report for Gigaclear

Resolved

This incident has been resolved.

Posted Nov 27, 2023 - 11:36 GMT

Identified

The issue has been identified and engineers are working on a fix.

Posted Nov 26, 2023 - 13:35 GMT

Investigating

We have detected an issue affecting multiple cabinets and customers connected to them in Sudbury. Our engineers are investigating the cause.

We will update this page with further information as soon as we have identified the fault. We do not currently have an estimated time of recovery.

Posted Nov 25, 2023 - 21:57 GMT

This incident affected: Internet Network (Essex).