Mitcheldean (South West)

Incident Report for Gigaclear

Resolved

This incident has been resolved.

Posted Jan 10, 2026 - 16:07 GMT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 10, 2026 - 15:54 GMT

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 10, 2026 - 15:06 GMT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 10, 2026 - 12:32 GMT

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 10, 2026 - 12:31 GMT

Investigating

We are investigating an issue affecting customers attached to the cabinet in LOCATION.

Updates will be posted here as soon as the fault has been identified. We do not currently have an estimated time of recovery.

Posted Jan 10, 2026 - 09:13 GMT

This incident affected: Internet Network (Berkshire).