Unplanned outage in The Lavers, Sheering and Hastingwood

Incident Report for Gigaclear

Resolved

Gigaclear Networks have fixed the issue and your service has now been restored. You should be able to access your broadband service as usual.

If you have any problems with your service after the outage, please contact our Customer Support team on 01865 591131 or email support@gigaclear.com.

We appreciate your patience on this matter and apologise for any inconvenience it may cause.

Kind Regards
The Gigaclear Team
Posted Feb 09, 2020 - 16:20 GMT

Update

We are continuing to investigate this issue.
Posted Feb 09, 2020 - 15:42 GMT

Investigating

Gigaclear Networks have informed us that there is an issue with the service in your area. Their engineers are investigating what has caused the problem and are doing everything they can to restore your service as quickly as possible.

We appreciate your patience on this matter and apologise for any inconvenience it may cause.

Kind Regards
The Gigaclear Team
Posted Feb 09, 2020 - 14:41 GMT