Network issue - Gloucestershire

Incident Report for Gigaclear

Resolved

We have no restored service to your community.

Thank you for your patience.

Posted Oct 07, 2020 - 13:14 BST

Update

Our engineers are due to arrive on site by 1200 for further investigation.

Posted Oct 07, 2020 - 11:27 BST

Update

Our engineers have been dispatched and we're awaiting an ETA for their arrival.

Posted Oct 07, 2020 - 11:10 BST

Investigating

We have detected an issue affecting multiple cabinets and customers connected to them in Gloucestershire. Our engineers are investigating the cause.

We will update this page with further information as soon as we have identified the fault. We do not currently have an estimated time of recovery.

Posted Oct 07, 2020 - 10:10 BST

This incident affected: Internet Network (Gloucestershire).