This incident has been resolved and all services have been restored
Posted Jun 02, 2021 - 09:44 BST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 01, 2021 - 17:02 BST
Investigating
We’ve just been informed by our Network Operations team that there’s an issue with the service in your local area. Our engineers are investigating the cause of this problem and are doing everything they can to restore your broadband service as quickly as possible. We understand that any loss of service can be inconvenient, therefore we appreciate your patience and apologise for any disruption caused.
Kind Regards, The Gigaclear team
Posted Jun 01, 2021 - 16:31 BST
This incident affected: Internet Network (Oxfordshire).