We apologise for any frustration caused by the service interruption. Our engineers are currently investigating the issue both on-site and remotely to implement a resolution. We appreciate your patience and understanding.
Posted Sep 03, 2025 - 16:57 BST
Update
We apologise for the service disruption. Our engineers are currently on site and working to resolve the issue, thank you for your patience.
Posted Sep 03, 2025 - 14:02 BST
Investigating
We are investigating an issue affecting customers attached to the cabinet in Wormingford Colchester (East) - Essex
Updates will be posted here as soon as the fault has been identified. We do not currently have an estimated time of recovery.