A planned upgrade will take place between 11:00 PM on 03/11 and 6:00 AM on 04/11 . If you experience any service issues after the upgrade, please reboot your wall-mounted box by switching it off, waiting a few seconds, and then turning it back on. If the issue persists after rebooting, please get in touch and we'll be happy to help
Posted Nov 03, 2026 - 14:26 GMT
This incident affected: Network Services (Core Network).