Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 07, 2020 - 22:01 BST
We need to upgrade traffic routing in our infrastructure, which unfortunately cannot be performed while the Network is running, requiring a service outage for some customers in the Geddington (East Midlands), Glendon (East Midlands), Lowick (East Midlands), Thorpe Waterville (East Midlands) area. Affected customers have been advised by e-mail. In addition, as a result of this upgrade, customers with fixed IP addresses will have a new IP address. These have been separately communicated to affected customers. Gigaclear apologises for any inconvenience caused.