We have found an issue on a 3rd party circuit and engineers have been engaged to investigate further.
We will keep you updated as further information becomes available and an expected time of resolution.
Posted Oct 11, 2025 - 09:42 BST
Update
Our engineers are still hard at work investigating what’s caused today’s service issue. We’re doing everything we can to find the root of the problem, so we can restore your broadband service as quickly as possible.
Posted Oct 11, 2025 - 07:28 BST
Investigating
We’ve just been informed by our Network Operations team that there’s an issue with the service in your local area. Our engineers are investigating the cause of this problem and are doing everything they can to restore your broadband service as quickly as possible.
Posted Oct 11, 2025 - 03:30 BST
This incident affected: Internet Network (Devon & Somerset).