Network Outage - Aston Down (South West)

Incident Report for Gigaclear

Resolved

This incident has been resolved.
Posted Jan 13, 2026 - 08:53 GMT

Update

Your service is now back online as this outage has been resolved. Thank you for your continued patience, if you're still experiencing issues, please raise a case on our customer portal.
Posted Jan 13, 2026 - 08:51 GMT

Investigating

We’re aware there’s an issue with our service in your area. We’ve Engineers looking at the problem and are doing everything we can to get the issue resolved. We’ll update you again when we’ve more information and to let you know when the service will be restored. Apologies for any inconvenience caused.
Posted Jan 13, 2026 - 03:26 GMT
This incident affected: Internet Network (Gloucestershire).