An engineer has arrived on site and identified the fault. Our engineer will remain on site to monitor the cabinet. Thank you for your understanding and please accept our apologies for any disruption caused.
Posted Aug 06, 2026 - 12:49 BST
Investigating
We’ve just been informed by our Network Operations team that there’s an issue with the service in your local area. Our engineers are investigating the cause of this problem and are doing everything they can to restore your broadband service as quickly as possible.