Unplanned Outage at Erbistock
Incident Report for Gigaclear
This incident has been resolved.
Posted Feb 06, 2020 - 16:45 GMT
We have identified a hardwire issue in the cabinet that serves your connection. We are working to resolve the issue, but at this stage we are unable to estimate when the service will be restored.

Gigaclear thanks you for your patience and apologies for any inconvenience caused.
Posted Feb 03, 2020 - 08:08 GMT
Good Morning,

Gigaclear Networks have made us aware of an unplanned outage affecting customers in the Erbistock area. Thank you for your patience while we investigate this issue, at this point we are unable to estimate when services will be restored.
Posted Feb 03, 2020 - 04:25 GMT