We are currently investigating service degradation affecting customers in Oxfordshire and Gloucestershire. This has been caused by an ongoing incident with a third-party backhaul provider, who is actively investigating the issue.
We are working closely with the provider and will share further updates as soon as more information becomes available. We apologise for any inconvenience caused and appreciate your patience while the investigation and restoration efforts continue.
Posted Aug 02, 2026 - 10:19 BST
This incident affects: Internet Network (Gloucestershire, Oxfordshire).