Unplanned outage in Barnwell
Incident Report for Gigaclear
Resolved
Good news, our engineers have now fixed the issue and your service has now been fully restored. You should be able to access your broadband service as usual.

If you have any problems with your broadband service, then please don’t hesitate to contact our Customer Support team on 01865 591131 or by emailing support@gigaclear.com.

We thank you for your patience during this time and apologise for any disruption caused.

Kind Regards,

The Gigaclear team
Posted Mar 20, 2020 - 17:03 GMT
Identified
We’ve just been informed by our Network Operations team that there’s an issue with the service in your local area. Our engineers know the cause of this problem and have dispatched a team so that they can restore your broadband service as quickly as possible.

We understand that any loss of service can be inconvenient, therefore we appreciate your patience and apologise for any disruption caused.

Kind Regards,

The Gigaclear team
Posted Mar 20, 2020 - 15:47 GMT