Cabinet issue - Reading, Berkshire

Incident Report for Gigaclear

Resolved

This incident has been resolved.

Posted Sep 12, 2025 - 10:43 BST

Identified

We have identified the issue and our engineers are working to restore connectivity.

Posted Sep 12, 2025 - 09:45 BST

Update

We are continuing to investigate this issue.

Posted Sep 12, 2025 - 08:15 BST

Investigating

We are investigating an issue affecting customers attached to the cabinet in LOCATION.

Updates will be posted here as soon as the fault has been identified. We do not currently have an estimated time of recovery.

Posted Sep 12, 2025 - 08:15 BST

This incident affected: Internet Network (Berkshire).