Update - Our teams are still on site working to restore connections. The remediation works are scheduled to continue into the night. Thank you for your continued patience whilst we work on resolving this ongoing loss of service
Jun 03, 2026 - 16:53 BST
Jun 03, 2026 - 16:53 BST
Identified - We have identified the cause of this fault and our teams are working diligently to restore services as quickly as possible. Thank you for your ongoing patience
Jun 03, 2026 - 12:41 BST
Jun 03, 2026 - 12:41 BST
Update - Our engineers are working on-site to restore all affected customers following the repairs. Please ensure that all of your equipment is switched on and connected to allow us to expedite the outage resolution. Thank you
Jun 03, 2026 - 12:17 BST
Jun 03, 2026 - 12:17 BST
Investigating - We are currently investigating service interruption affecting users in the Great Cransley (East Midlands) Northamptonshire area. Our engineers are working to resolve the issue as quickly as possible. We will provide further updates as more information becomes available. We apologise for the inconvenience and appreciate your patience.
Jun 03, 2026 - 11:34 BST
Jun 03, 2026 - 11:34 BST
About This Site
Welcome to Gigaclear's status page! Here you can find the current status of our network and information on past incidents.
If you are experiencing a problem not listed on this page and you are a Gigaclear customer, please contact our customer service team on 01865 591131.
Internet Network
Operational
Bedfordshire
Operational
Berkshire
Operational
Buckinghamshire
Operational
Cambridgeshire
Operational
Derbyshire
Operational
Devon
Operational
Essex
Operational
Gloucestershire
Operational
Herefordshire
Operational
Kent
Operational
Leicestershire
Operational
Lincolnshire
Operational
Northamptonshire
Operational
Oxfordshire
Operational
Wiltshire
Operational
Worcestershire
Operational
Surrey
Operational
Hertfordshire
Operational
Warwickshire
Operational
Somerset
Operational
Hampshire
Operational
Sussex
Operational
Network Services
Operational
Domain Name Service (DNS)
Operational
DHCP
Operational
Home Phone Service
Operational
Core Network
Operational
Customer Portal
Operational
Customer Service Centre
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance