Gigaclear Status

Andoversford, Cheltenham

Investigating - We’ve just been informed by our Network Operations team that there’s an issue with the service in your local area. Our engineers are investigating the cause of this problem and are doing everything they can to restore your broadband service as quickly as possible.
Aug 27, 2026 - 15:13 BST

About This Site

This is where you'll find the current status of the Gigaclear network, plus a record of any past incidents.

If you're having a problem that isn't listed here and you're a Gigaclear customer, our customer service team is ready to help. Give us a call on 01865 591131.

Internet Network Partial Outage

Bedfordshire Operational

Berkshire Operational

Buckinghamshire Operational

Cambridgeshire Operational

Derbyshire Operational

Devon Operational

Essex Operational

Gloucestershire Partial Outage

Herefordshire Operational

Kent Operational

Leicestershire Operational

Lincolnshire Operational

Northamptonshire Operational

Norfolk Operational

Oxfordshire Operational

Wiltshire Operational

Worcestershire Operational

Surrey Operational

Hertfordshire Operational

Warwickshire Operational

Somerset Operational

Hampshire Operational

Sussex Operational

Network Services Operational

Domain Name Service (DNS) Operational

DHCP Operational

Home Phone Service Operational

Core Network Operational

Customer Portal Operational

Customer Service Centre Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 28, 2026

No incidents reported today.

Aug 27, 2026

Over Kiddington, Oxfordshire

Resolved - This incident has been resolved.
Aug 27, 15:45 BST

Investigating - We are aware of an internet service interruption affecting customers in the Over Kiddington area. This is due to an ongoing power cut in the area, which is affecting our cabinet in area. We are monitoring the situation and will provide further updates once the power supply has been restored. We apologise for any inconvenience caused.
Aug 27, 01:41 BST

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

Tibberton (South West) Upleadon (South West) Churcham (South West)

Resolved - This incident has been resolved.
Aug 21, 15:51 BST

Monitoring - A fix has been implemented and we are monitoring the results.
Aug 21, 15:16 BST

Update - Engineers are working on site and continuing to investigate this issue, we will provide further updates as more information becomes available.
Aug 21, 15:09 BST

Investigating - We are currently investigating service interruption affecting users in the Tibberton, Upleadon, Churcham area. Our engineers are working to resolve the issue as quickly as possible. We will provide further updates as more information becomes available. We apologise for the inconvenience and appreciate your patience.
Aug 21, 13:44 BST

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.