Identified - A planned upgrade will take place between 11:00 PM on 23/09 and 1:00 AM on 24/09. If you experience any service issues after the upgrade, please reboot your wall-mounted box by switching it off, waiting a few seconds, and then turning it back on. If the issue persists after rebooting, please get in touch and we'll be happy to help.
Sep 23, 2026 - 20:01 BST
Sep 23, 2026 - 20:01 BST
About This Site
This is where you'll find the current status of the Gigaclear network, plus a record of any past incidents.
If you're having a problem that isn't listed here and you're a Gigaclear customer, our customer service team is ready to help. Give us a call on 01865 591131.
Internet Network
Operational
Bedfordshire
Operational
Berkshire
Operational
Buckinghamshire
Operational
Cambridgeshire
Operational
Derbyshire
Operational
Devon
Operational
Essex
Operational
Gloucestershire
Operational
Herefordshire
Operational
Kent
Operational
Leicestershire
Operational
Lincolnshire
Operational
Northamptonshire
Operational
Norfolk
Operational
Oxfordshire
Operational
Wiltshire
Operational
Worcestershire
Operational
Surrey
Operational
Hertfordshire
Operational
Warwickshire
Operational
Somerset
Operational
Hampshire
Operational
Sussex
Operational
Network Services
Under Maintenance
Domain Name Service (DNS)
Operational
DHCP
Operational
Home Phone Service
Operational
Core Network
Under Maintenance
Customer Portal
Operational
Customer Service Centre
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance