All Systems Operational

About This Site

Welcome to Gigaclear's status page! Here you can find the current status of our network and information on past incidents.

If you are experiencing a problem not listed on this page and you are a Gigaclear customer, please contact our customer operations team on 01865 591131.

Internet Network Operational
Bedfordshire Operational
Berkshire Operational
Buckinghamshire Operational
Cambridgeshire & Huntingdonshire Operational
Derbyshire Operational
Devon & Somerset Operational
Essex Operational
Gloucestershire Operational
Herefordshire Operational
Kent Operational
Leicestershire Operational
Lincolnshire Operational
Northamptonshire Operational
Oxfordshire Operational
Rutland Operational
Wiltshire Operational
Worcestershire Operational
Surrey Operational
Hertfordshire Operational
Warwickshire Operational
Network Services Operational
Domain Name Service (DNS) Operational
DHCP Operational
Home Phone Service Operational
Customer Portal Operational
Customer Service Centre Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 18, 2026

No incidents reported today.

Feb 17, 2026

No incidents reported.

Feb 16, 2026
Network Outage - Buckinghamshire
Resolved - This incident has been resolved.
Feb 16, 10:33 GMT
Investigating - We’re aware there’s an issue with our service in your area. We’ve Engineers looking at the problem and are doing everything we can to get the issue resolved. We’ll update you again when we’ve more information and to let you know when the service will be restored. Apologies for any inconvenience caused.
Feb 16, 06:15 GMT
Network Outage - Somerset
Resolved - This incident has been resolved.
Feb 16, 00:54 GMT
Identified - The outage is due to planned work being carried out by one of our third‑party providers. We have already contacted them and requested that the restoration of your services be given priority. We will keep you updated as soon as we receive further information
Feb 15, 21:00 GMT
Investigating - We’re aware there’s an issue with our service in your area. We’ve Engineers looking at the problem and are doing everything we can to get the issue resolved. We’ll update you again when we’ve more information and to let you know when the service will be restored. Apologies for any inconvenience caused.
Feb 15, 20:00 GMT
Feb 15, 2026
Redditch, Worcestershire
Resolved - This incident has been resolved.
Feb 15, 22:42 GMT
Investigating - We’ve just been informed by our Network Operations team that there’s an issue with the service in your local area. Our engineers are investigating the cause of this problem and are doing everything they can to restore your broadband service as quickly as possible.
Feb 14, 00:59 GMT
Network Outage - Somerset
Resolved - We’re aware there’s an issue with our service in your area. We’ve Engineers looking at the problem and are doing everything we can to get the issue resolved. We’ll update you again when we’ve more information and to let you know when the service will be restored. Apologies for any inconvenience caused.
Feb 15, 20:00 GMT
Feb 14, 2026
Feb 13, 2026
Curridge, Berkshire
Resolved - This incident has been resolved. Monitoring systems overnight have confirmed all customers are back online.
Feb 13, 09:01 GMT
Investigating - We are aware of a service disruption impacting the Curridge area of Berkshire. Our teams are working to restore service as quickly as possible. We appreciate your patience and apologise for any inconvenience caused.
Feb 12, 15:40 GMT
Feb 12, 2026
Fernhall Lane, Waltham
Resolved - This incident has been resolved.
Feb 12, 15:39 GMT
Update - We are continuing to investigate this issue.
Feb 12, 15:39 GMT
Investigating - We’ve just been informed by our Network Operations team that there’s an issue with the service in your local area. Our engineers are investigating the cause of this problem and are doing everything they can to restore your broadband service as quickly as possible.
Feb 11, 13:57 GMT
Feb 11, 2026
Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026
Network Outage - Bourton-on-the-hill (South West)
Resolved - This incident is now resolved
Feb 6, 04:39 GMT
Investigating - We’re aware there’s an issue with our service in your area. We’ve Engineers looking at the problem and are doing everything we can to get the issue resolved. We’ll update you again when we’ve more information and to let you know when the service will be restored. Apologies for any inconvenience caused.
Feb 5, 23:05 GMT
Feb 5, 2026
Feb 4, 2026

No incidents reported.

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