Identified - Unfortunately at the current time we are aware of a congestion issue in your area, our teams are working diligently to resolve the congestion during peak hours.
Due to the nature of the required works this can unfortunately take some time for us to resolve, and at current the estimated completion of all required works is into July.
We are very sorry for the inconvenience and disruption caused to your service during this time.
Jun 18, 2025 - 16:40 BST
Due to the nature of the required works this can unfortunately take some time for us to resolve, and at current the estimated completion of all required works is into July.
We are very sorry for the inconvenience and disruption caused to your service during this time.
Jun 18, 2025 - 16:40 BST
About This Site
Welcome to Gigaclear's status page! Here you can find the current status of our network and information on past incidents.
If you are experiencing a problem not listed on this page and you are a Gigaclear customer, please contact our customer operations team on 01865 591131.
Internet Network
Degraded Performance
Bedfordshire
Operational
Berkshire
Operational
Buckinghamshire
Operational
Cambridgeshire & Huntingdonshire
Operational
Derbyshire
Operational
Devon & Somerset
Operational
Essex
Degraded Performance
Gloucestershire
Operational
Herefordshire
Operational
Kent
Operational
Leicestershire
Operational
Lincolnshire
Operational
Northamptonshire
Operational
Oxfordshire
Operational
Rutland
Operational
Wiltshire
Operational
Worcestershire
Operational
Surrey
Operational
Hertfordshire
Operational
Warwickshire
Operational
Network Services
Operational
Domain Name Service (DNS)
?
Operational
DHCP
?
Operational
Home Phone Service
Operational
Customer Portal
Operational
Customer Service Centre
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance