Gigaclear Status

All Systems Operational

About This Site

Welcome to Gigaclear's status page! Here you can find the current status of our network and information on past incidents.

If you are experiencing a problem not listed on this page and you are a Gigaclear customer, please contact our customer service team on 01865 591131.

Internet Network Operational

Bedfordshire Operational

Berkshire Operational

Buckinghamshire Operational

Cambridgeshire Operational

Derbyshire Operational

Devon Operational

Essex Operational

Gloucestershire Operational

Herefordshire Operational

Kent Operational

Leicestershire Operational

Lincolnshire Operational

Northamptonshire Operational

Oxfordshire Operational

Wiltshire Operational

Worcestershire Operational

Surrey Operational

Hertfordshire Operational

Warwickshire Operational

Somerset Operational

Hampshire Operational

Sussex Operational

Network Services Operational

Domain Name Service (DNS) Operational

DHCP Operational

Home Phone Service Operational

Core Network Operational

Customer Portal Operational

Customer Service Centre Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 15, 2026

No incidents reported today.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

Rowney Green

Resolved - This incident has been resolved.
May 9, 05:21 BST

Investigating - We are currently investigating service interruption affecting users in the Rowney Green area. Our engineers are working to resolve the issue as quickly as possible. We will provide further updates as more information becomes available. We apologise for the inconvenience and appreciate your patience.
May 9, 00:22 BST

May 8, 2026

Needingworth, Cambridgeshire

Resolved - This incident has been resolved.
May 8, 04:18 BST

Investigating - We are currently investigating service interruption affecting users in the Needingworth, Cambridgeshire area. Our engineers are working to resolve the issue as quickly as possible. We will provide further updates as more information becomes available. We apologise for the inconvenience and appreciate your patience.
May 8, 02:30 BST

May 7, 2026

Buckingham (South East) 3

Resolved - This incident has been resolved.
May 7, 01:11 BST

Investigating - We are currently investigating service interruption affecting users in the Buckingham (South East) 3 area. Our engineers are working to resolve the issue as quickly as possible. We will provide further updates as more information becomes available. We apologise for the inconvenience and appreciate your patience.
May 6, 21:34 BST

May 6, 2026

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

Multiple Areas - Cambridgeshire & Northamptonshire

Resolved - This incident is now resolved, thank you for your patience and apologies again for the inconvenience.
May 1, 11:48 BST

Identified - We're sorry for the ongoing service disruption. Our teams are working hard to restore service. We appreciate your patience.
May 1, 10:35 BST

Update - Thank you for your ongoing patience, our teams are working with third party providers to get this issue resolved as soon as possible. We'll keep you updated as work progresses. Sorry for the disruption.
May 1, 08:22 BST

Investigating - We are currently investigating service interruption affecting users in the Nottinghamshire and Cambridgeshire areas. Our engineers are working to resolve the issue as quickly as possible. We will provide further updates as more information becomes available. We apologise for the inconvenience and appreciate your patience.
May 1, 03:47 BST

Golden Green, Bitchet Green, Dunks Green, Hadlow1A, Plaxtol (Kent)

Resolved - This incident has been resolved.
May 1, 03:49 BST

Update - We are continuing to investigate this issue.
May 1, 03:47 BST

Investigating - We are currently investigating service interruption affecting users in Golden Green, Bitchet Green, Dunks Green, Hadlow1A, Plaxtol area. Our engineers are working to resolve the issue as quickly as possible. We will provide further updates as more information becomes available. We apologise for the inconvenience and appreciate your patience.
Apr 29, 00:38 BST