Gigaclear Status

All Systems Operational

About This Site

Welcome to Gigaclear's status page! Here you can find the current status of our network and information on past incidents.

If you are experiencing a problem not listed on this page and you are a Gigaclear customer, please contact our customer service team on 01865 591131.

Internet Network Operational

Bedfordshire Operational

Berkshire Operational

Buckinghamshire Operational

Cambridgeshire Operational

Derbyshire Operational

Devon Operational

Essex Operational

Gloucestershire Operational

Herefordshire Operational

Kent Operational

Leicestershire Operational

Lincolnshire Operational

Northamptonshire Operational

Oxfordshire Operational

Wiltshire Operational

Worcestershire Operational

Surrey Operational

Hertfordshire Operational

Warwickshire Operational

Somerset Operational

Hampshire Operational

Sussex Operational

Network Services Operational

Domain Name Service (DNS) Operational

DHCP Operational

Home Phone Service Operational

Core Network Operational

Customer Portal Operational

Customer Service Centre Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 10, 2026

No incidents reported today.

Jun 9, 2026

Eversholt Bedfordshire

Resolved - This incident has been resolved.
Jun 9, 20:02 BST

Update - Our engineers have resolved the issue, and all services have been restored.

If you continue to experience any problems, please contact Customer Support for further assistance
Jun 9, 20:00 BST

Update - Engineers are on-site working on replacing equipment in the cabinet. We are experiencing small delays due to poor signal in the area. The team will remain on-site continuing restoration works. Thank you for your patience and understanding.
Jun 9, 18:23 BST

Update - Thank you for your ongoing patience. Work to restore your service is currently in progress and we'll keep you updated as work progresses
Jun 9, 14:50 BST

Identified - The issue has been identified and a fix is being implemented.
Jun 9, 12:12 BST

Investigating - We are currently investigating service interruption affecting users in the Eversholt Bedfordshire area. Our engineers are working to resolve the issue as quickly as possible. We will provide further updates as more information becomes available. We apologise for the inconvenience and appreciate your patience.
Jun 9, 12:12 BST

Jun 8, 2026

No incidents reported.

Jun 7, 2026

Beckley, Oxford, Oxfordshire

Resolved - This incident has been resolved.
Jun 7, 10:19 BST

Investigating - We’ve just been informed by our Network Operations team that there’s an issue with the service in your local area. Our engineers are investigating the cause of this problem and are doing everything they can to restore your broadband service as quickly as possible.
Jun 6, 16:07 BST

Jun 6, 2026

Jun 5, 2026

No incidents reported.

Jun 4, 2026

Great Cransley (East Midlands) Northamptonshire

Resolved - This incident has been resolved.
Jun 4, 08:27 BST

Update - Our teams are still on site working to restore connections. The remediation works are scheduled to continue into the night. Thank you for your continued patience whilst we work on resolving this ongoing loss of service
Jun 3, 16:53 BST

Identified - We have identified the cause of this fault and our teams are working diligently to restore services as quickly as possible. Thank you for your ongoing patience
Jun 3, 12:41 BST

Update - Our engineers are working on-site to restore all affected customers following the repairs. Please ensure that all of your equipment is switched on and connected to allow us to expedite the outage resolution. Thank you
Jun 3, 12:17 BST

Investigating - We are currently investigating service interruption affecting users in the Great Cransley (East Midlands) Northamptonshire area. Our engineers are working to resolve the issue as quickly as possible. We will provide further updates as more information becomes available. We apologise for the inconvenience and appreciate your patience.
Jun 3, 11:34 BST

Jun 3, 2026

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

Bruton

Resolved - This incident has been resolved.
May 29, 09:20 BST

Update - Thank you for your patience, works are still underway replacing the faulty component, next update will be within the next 2 hours.
May 28, 18:57 BST

Update - We are awaiting an update from site to ascertain the progress of the repair. We will update in due course.
May 28, 18:15 BST

Identified - We are terribly sorry for the inconvenience caused, our teams have identified a faulty component in the cabinet and the ETA for this is at 6PM. We thank you for your continued patience.
May 28, 17:40 BST

May 28, 2026

May 27, 2026

No incidents reported.